Lead intake
Capture and organize inquiries from forms, portals and email.
Practical Ottawa realtor AI workflows for agents, brokerages and property managers—from new inquiry to scheduled next step, with people in control of advice and decisions.
Review my lead workflowLeads arrive from forms, property portals and email at every hour. A focused workflow can organize needs, route the inquiry and prepare the next step—without allowing AI to make housing, pricing or contractual decisions.
Capture and organize inquiries from forms, portals and email.
Route leads by location, service or urgency using approved rules.
Prepare a relevant message for the assigned agent to review.
Offer approved times and record the next appointment.
Organize submitted documents and flag missing information.
Classify maintenance issues and escalate urgent cases.
The system handles the predictable steps. Your team handles the moments that need experience, context or care.
Start with a message from an agreed form, inbox or lead source.
Organize budget, area, requirements and availability; flag missing details.
Use authorized property information and available times to draft a shortlist and proposed schedule.
Check property facts, travel time and the reply before contacting the buyer or listing agents.
Keep proposed times separate from confirmed appointments, with an owner for outstanding replies.
Advice, offers, contracts, pricing, tenant decisions and other legal or financial matters remain with qualified people. Automation should never make housing decisions based on protected personal characteristics.
Compatibility needs to be checked. We review available connections, account permissions, required fields and how records are updated, then test a sample enquiry. Property feeds and calendars are checked separately; access to one does not confirm access to the others.
Before launch, we agree who updates assignment and reply rules, reviews exceptions and handles connection failures. We define the handover, any ongoing support and how changes to your CRM or workflow will be handled.
Lead sources, CRM and calendar access, data cleanup, approval rules and support needs affect the scope. Implementation costs and any third-party running costs are discussed before building.
You choose the control level. A workflow can stay draft-only, require approval or automate narrowly defined low-risk messages.
We do not recommend letting AI make tenancy decisions. It can organize submitted information and route complete requests for human review.
No. The best fit is a team with a repeated process and enough inquiry volume for delayed follow-up to matter.
Let’s review how inquiries enter your business, who handles them and where promising opportunities are being delayed.